Fast Food

The Australian fast food industry employs approximately 300,000 workers.  The industry covers the sale of meals, snacks, fast food and/or drinks to consumers, primarily to take away or in food courts, shopping centres or retail complexes. 

The industry includes the taking orders for and/or preparation and/or sale and/or delivery of:

  • Meals, snacks and/or beverages, which are sold to the public primarily to be consumed away from the point of sale;
  • Take away foods and beverages packaged, sold or served in such a manner as to allow their being taken from the point of sale to be consumed elsewhere should the customer so decide; and/or
  • Food and/or beverages in food courts and/or in shopping centres and/or in retail complexes, excluding coffee shops, cafes, bars and restaurants providing a sit down service inside the catering establishment.

Most employees who work in the industry are covered by the Fast Food Industry Award 2010, unless your employer or workplace has an Enterprise Agreement. The Award, in conjunction with the National Employment Standards provides the minimum terms and conditions and employment for work performed in the industry. If you work in a fast food establishment, the Award covers almost every type of work performed in the shop, including:

  • Food preparation,
  • Receiving Orders
  • Cooking,
  • Sale of meals,
  • Serving delivery of meals, snacks or beverages which are sold to the public primarily to take away, or in food courts, shopping centres or retail complexes,
  • Fast Food Delivery Driver
  • Supervisor/Leader in a food or delivery outlet,
  • Manager/ Duty Manager in a food or delivery outlet,
  • Assistant, Deputy, 2IC Shop Manager or Manager in a food or delivery outlet.

Many workers in the industry are covered by Enterprise Agreements which have been negotiated by the SDA with fast food operators. 

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